Legal
Terms and conditions
By booking on sophia.travel you accept these terms. Services are operated by Sophia Tours in El Salvador.
Prices and payment
Prices are in US dollars and include tax. The full amount is paid online by card on n1co's secure page, with no card surcharge. The booking is confirmed when the payment is approved. Fuel is not included with a driver by the day: the vehicle starts with a full tank and is returned full.
What each service includes
Each service includes exactly what its page lists under “Included”. Anything not listed there is not included.
Transport
Transport is provided by partner tourist transport companies with Vice Ministry of Transport permits and passenger insurance. Every driver carries an ID badge with a QR code you can verify.
Your responsibilities
Be ready at the agreed time, give correct flight and hotel details, and tell us about any health condition relevant to the activity. Minors travel with a responsible adult.
Itinerary changes
Because of weather, closures or safety, the driver or guide may change the order or a stop. If a major part cannot be done, the “If we cancel” section of the cancellation policy applies.
Complaints
Message us on WhatsApp or call the office. If we cannot agree, you can contact El Salvador's Consumer Protection Agency (Defensoría del Consumidor).